This notice explains how Mensova Ltd collects and uses personal information when you visit mensova.com, take our benchmark, or contact us. It also explains your rights and how to exercise them.
Mensova Ltd (“Mensova”, “we”, “us”) is the controller of the personal information described in this notice. We are a company registered in England and Wales (company number 17529998) with our registered office at 128 City Road, London, EC1V 2NX. We are registered with the Information Commissioner’s Office under registration number ZC282574.
You can contact us about anything in this notice at hello@mensova.com.
This notice covers our website and marketing activities. If your organisation uses the Mensova platform, the way we handle data within the platform is set out in your agreement with us.
We do not ask for, and ask you not to send us, sensitive information such as health details or information about criminal convictions.
Data protection law requires us to have a lawful basis for each way we use personal information. These are ours:
| Purpose | Information used | Lawful basis |
|---|---|---|
| Responding to your enquiry | Contact details and your message | Legitimate interests: responding to people who contact us |
| Providing your benchmark results | Benchmark details, answers and score | Legitimate interests: providing the results you asked for |
| Following up about Mensova after your benchmark or enquiry | Name, work email, organisation, role and results | Legitimate interests: telling business contacts about relevant services. Where the law requires consent, we will ask for it first |
| Improving the benchmark and understanding how organisations manage AI | Answers and scores, aggregated or de-identified where possible | Legitimate interests: developing our products and research |
| Running and securing the website | Technical information | Legitimate interests: keeping the site available and secure |
| Meeting legal obligations and handling disputes | Any of the above, as needed | Legal obligation, or legitimate interests in establishing or defending legal claims |
Where we rely on legitimate interests, we have considered your interests and rights and believe they are not overridden by ours. You can ask us for details of that assessment.
We only send marketing emails where the law allows, which for business contacts usually means telling you about services relevant to your work. Every marketing email includes a simple way to unsubscribe, and you can also opt out at any time by emailing hello@mensova.com. We will keep a record of your request so that we do not contact you again.
We do not sell your personal information.
We use trusted service providers who process personal information on our behalf and only on our instructions:
| Provider | What they do | Location |
|---|---|---|
| Netlify, Inc. | Hosts this website | United States |
| Hyper Targeted Marketing Limited trading as ScoreApp | Runs the benchmark quiz and stores your answers and results | United Kingdom |
| BunnyWay d.o.o. (bunny.net) | Hosts and streams our explainer video | European Union |
| Google (Google Fonts) | Supplies the fonts used on this site; your browser requests them directly from Google | United States and other countries |
| Google (Google Workspace) | Sends and stores our email | United States |
| Beehiiv Inc. | Manages our business contacts | United States |
We may also share information with our professional advisers, with authorities where the law requires it, or with a buyer or investor as part of a sale, merger or investment, subject to confidentiality.
Some of our providers process information outside the UK. Where they do, we make sure it is protected by an approved safeguard, such as UK adequacy regulations (which cover the European Union and, for certified organisations, the UK Extension to the EU–US Data Privacy Framework) or the UK International Data Transfer Agreement or Addendum. You can ask us for more information about these safeguards.
If you become a customer, we keep the information we need to manage that relationship for as long as it lasts and for a reasonable period afterwards.
Our own pages do not set cookies. Some embedded services may use cookies or similar technologies to work: for example, the benchmark quiz may remember your progress, and the video player may collect anonymous performance statistics. We do not use advertising cookies.
You have the right to:
To exercise any of these rights, email hello@mensova.com. We will respond within one month. We may need to confirm your identity first.
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
We use appropriate technical and organisational measures to protect personal information, and we choose service providers that do the same. No method of sending information over the internet is completely secure, but we work to protect the information we hold.
Our website and services are intended for business audiences and are not directed at children.
We may update this notice from time to time. The date at the top shows when it was last changed. If we make significant changes, we will take reasonable steps to let you know.